![]() Not to worry- a quick refresh of the player (or web page containing the player) should immediately fix the problem. This error can appear when your browser fails to fetch media for reasons that are usually unknown. “Browser error: Your browser is having trouble with this video file.” If the error persists, try temporarily disabling any active browser extensions, firewalls, or proxies that may be preventing a successful connection to Vimeo. If reloading the player doesn’t immediately resolve the issue, check your network connection to make sure it’s up and running. If you are seeing this error, your browser or computer has lost connection to our player. “Network error: A network hiccup interrupted playback. Please be aware that you can only deauthorize up to two devices within a 90-day period. Now you'll be able to authorize a new device.Click the green button next to the authorized device you want to remove.Authorized devices will appear at the bottom of this page.Follow these steps to deauthorize a device: “Device limit: You’ve reached the maximum number of authorized devices.” If you see the error message, you will need to deauthorize one of your current devices to authorize the new one. For example, try closing additional browser tabs or active devices where your video is streaming. To fix this error, reduce the number of simultaneous streams occurring on your account. There are also limits on how many different titles can be streamed concurrently on different devices. Some Vimeo On Demand titles can only be viewed on one device at a time. “Stream limit: Too many streams are open at once. If you continue to see the unsupported error in the player on Linux (for every video), please contact your OS community for assistance with installing the necessary packages for h.264/ HTML5 playback. Linux users: If you are seeing an unsupported error in the player on Ubuntu (and some other Linux operating systems), try installing these packages: Chromium-codecs-ffmpeg-extra (for Chromium), or streamer0.10-plugins-good and Streamer0.10-ffmpeg (for Firefox) You can try downloading the media packages found in the ' Media Feature Pack list for Windows N editions'. Windows 10 users: There are versions of Windows 10 that do not come with codecs pre-installed. ![]()
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